Measure What Matters to Customers

Measure What Matters to Customers reveals how to capitalize on Key Predictive Indicators (KPIs), the innovative measures that define the success of your enterprise as your customers do. If you want to increase your company's profits by working smarter, this is the book for you.

Категория: Бухучет, налогообложение, аудит

ISBN: 9780470056271

Правообладатель: John Wiley & Sons Limited

Возраст: 0+

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